Visual composer so slow - by burneyrubber

This topic has 10 replies, 3 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

  • Avatar: burneyrubber
    burneyrubber
    Participant
    August 18, 2016 at 20:14

    Hi
    why is visual composer soooo slow,i am forever waiting for it to load ,it`s borderline useless.
    im sure you will say it is visual composers problem but it was part of the theme so i would expect it to work.

    many thanks

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 19, 2016 at 08:21

    Hello,

    I’ve checked backend Visual Composer editor and it’s loading quite fast.
    Try to check it in other browsers.

    Best regards,
    Jack Richardson.

    Avatar: Katie2005
    Katie2005
    Participant
    August 19, 2016 at 16:16

    I am having the same problem. Most of the time is doesn’t even load. I have tried 3 different browsers, reinstalled the latest update but nothing is helping.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 19, 2016 at 18:42

    Hello @Katie2005,

    Please provide WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Katie2005
    Katie2005
    Participant
    August 19, 2016 at 18:46

    Ok

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 19, 2016 at 19:08

    Hello @Katie2005,

    As I see you’re using old VC version. Update it to 4.12 version https://www.8theme.com/download-plugins/

    Best regards,
    Jack Richardson.

    Avatar: burneyrubber
    burneyrubber
    Participant
    August 20, 2016 at 10:40

    i have also tried other browsers with no luck 🙁
    it is painfully slow,just a simple task like adding a picture to the site takes forever.
    any other suggestions?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2016 at 12:16

    Hello @burneyrubber,

    I’ve tried to add Single Image element to your page and it has been added successfully. I didn’t see any problems with VC editor loading.

    Best regards,
    Jack Richardson.

    Avatar: Katie2005
    Katie2005
    Participant
    August 22, 2016 at 15:21

    I updated the plugin and I still can’t get it to work right. Text box is the absolute worst. Any Suggestions?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2016 at 16:01

    Hello @Katie2005,

    As I see the problem with Visual Composer persists when “Yoast SEO” plugin is activated. Try to deactivate it and check VC editor.

    Best regards,
    Jack Richardson.

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