Tagged: Visual Composer, wordpress admin
Hello. My hosting company is Dreamhost and I had to have them shut my Visual Composer plugin down because, for some reason, it was making me unable to log in to my WordPress admin.
This is happening only on my subdomain. My main website is working fine so I’m not really sure what’s going on. This only began yesterday. Prior to that it was working fine. Links are below.
Main – http://www.smudgedbyrbell.com
Subdomain – http://www.thenaturalapproach.smudgedbyrbell.com
Can you please help??? My website looks horrible right now!
You need ask your hosting provider support to check error logs to find the reason why that problem occurred.
Also provide us with FTP and wp-admin panel credentials in Private Content.
Okay I’m waiting on a response from them. In the meantime here is my info.
FTP credentials are incorrect.
Please check them.
You are right. Here are the correct credentials. I have visual composer working again but now the blog post grid and masonry post grid won’t load up on my site. Please advise.
Again credentials are incorrect.
There is an error when trying to connect via FTP:
Error: Authentication failed.
Please check login details.
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