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Visual composer – Page content not showing

This topic has 16 replies, 6 voices, and was last updated 8 years ago ago by Jack Richardson

milla

Participant

April 15, 2016 at 14:06

The pages are not showing in visual composer anymore. Tried uninstall some plugins but nothing is helping. Can’t edit the content anymore, please help!! Just updated the theme but it did no difference.

Please, contact administrator
for this information.

#121449 Copied Theme version: WooPress - 8theme WordPress theme 2.8 WooCommerce version: Version 2.5.5

15 Answers

Jack Richardson

Support staff

April 15, 2016 at 15:06

Hello,

You need update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ , also update all required plugins.

Best regards,
Jack Richardson.

#121457 Copied

milla

Participant

April 15, 2016 at 16:51

Thank you so much! Now the front end editor works! Still no content showing in the backend editor av Visual Composer. But I’m fine with the front for now, thanks!!

And thank you for very fast reply!! 😉

#121481 Copied

Jack Richardson

Support staff

April 15, 2016 at 17:10

Hello,

Some plugin is causing the issue with backend editor.
Disable them one by one to find it out.

Best regards,
Jack Richardson.

#121488 Copied

ielliott

Participant

April 18, 2016 at 15:58

I am having this exact same issue. No changes have been made except update to new WP installation.

#121825 Copied

Eva Kemp

Support staff

April 18, 2016 at 16:14

Hello @ielliott,

Update the plugin Visual Composer to the latest version https://www.8theme.com/download-plugins/ and check editor.

Regards,
Eva Kemp.

#121829 Copied

ielliott

Participant

April 18, 2016 at 17:13

Hi Eva,
I deleted the plugin, download the update and re-installed. It still does not work.

thanks,
Ian

#121840 Copied

Eva Kemp

Support staff

April 18, 2016 at 18:52

Hello @ielliott,

Provide us with WP and FTP credentials.

Thank you.

Regards,
Eva Kemp.

#121863 Copied

ielliott

Participant

April 21, 2016 at 15:21

Hi Eva,
Please see my private credentials below. Thanks,

Ian

Please, contact administrator
for this information.

#122398 Copied

Jack Richardson

Support staff

April 21, 2016 at 15:51

Hello @ielliott,

As I see VC editor is working fine http://storage1.static.itmages.com/i/16/0421/h_1461250262_4587151_2976e0da52.png .
Try to clear browser cache and check again or check in another browser.

Best regards,
Jack Richardson.

#122414 Copied

erinok

Participant

April 21, 2016 at 20:52

I also had the same problem with my Visual editor not working, right after I updated to the most recent release of WordPress 4.5. Since Visual Composer came bundled with the theme, I bought a new copy directly from WP Bakery and activated the license. But it still did not work and so I emailed Visual Composer and they said:

“The issue is because there is a Visual Composer related code present in your theme added by the theme author. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by them. Once this is done, you can install the standalone plugin and it will work fine. ”

For some reason, the visual editor is now working, but the question still remains – do I need to get rid of the code so that Visual Composer continues to work properly?

#122468 Copied Theme version: 2.8 WooCommerce version: 2.5.5

Stan Russell

Participant

April 22, 2016 at 07:20

Hello erinok,

there was incompatibility issue between previous version of Visual Composer and WordPress 4.5. but now it is fixed in latest release of plugin so you do not need to remove any code from theme. Is Visual Composer working correct at the moment?

Regards,
Stan Russell.

#122479 Copied

ielliott

Participant

April 22, 2016 at 13:55

FIXED! Thanks Jack… i just needed to refresh my cache.

So for anyone else having these issues, here is how I corrected it:
1. Download the latest plugin for Visual Composer.
2. Refresh your cache and browser.

thanks!
Ian

#122558 Copied

Jack Richardson

Support staff

April 22, 2016 at 14:11

Hello @ielliott,

We’re glad the problem has been resolved.

Best regards,
Jack Richardson.

#122562 Copied

erinok

Participant

April 22, 2016 at 20:11

Yes, it is working correctly now. Thanks so much!

#122602 Copied

Jack Richardson

Support staff

April 22, 2016 at 20:15

Hello @erinok,

You’re welcome.

Best regards,
Jack Richardson.

#122603 Copied
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