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  WaniCreative

  Participant

  August 5, 2016 12:23 pm

  Hi there,

  I just updated to the newest theme and updated all plugins. Now the Visual composer is not allowing me to insert any content. I have uninstalled all plugins and still can’t get it to work.

  Could you please let me know if there is anything else I can do?

  Thank you!

  Wani Creative

  Site URL: hidden

  Theme version: 2.5

  WooCommerce version: 2.6.4

  

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  support staff only.

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  Robert Hall

  Support staff

  August 5, 2016 2:06 pm

  Hello,

  You’re using old theme and plugins versions. Please update them to the latest version and check the issue.
  Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
  
  Don’t forget to make backup of the site before update.

  Here is video tutorial how to update theme.
  https://www.youtube.com/watch?v=KdWESIIPU1k

  Also you can download the latest plugins versions at this link http://www.8theme.com/download-plugins/ ,
  enter your purchase code of the theme to get the plugins.

  Regards,
  Robert Hall

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