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  seandigisave

  Participant

  April 14, 2016 3:36 pm

  Hi guys

  I’m following this video guide to create a new footer.

  https://www.youtube.com/watch?v=KWAQRXZXsaw

  When I get to the part that says to create a new static block, when trying to add an element with backend editor – When I click Widgetised Sidebar nothing happens.

  [url=http://postimg.org/image/5ejthqz8d/][img]http://s30.postimg.org/5ejthqz8d/visiss.jpg[/img][/url]

  Clicking on any of the elements does nothing. Help please.

  #121281 copied to clipboard

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  Eva Kemp

  Support staff

  April 14, 2016 3:42 pm

  Hello,

  Please provide us with FTP and wp-admin panel credentials in Private Content.

  Regards,
  Eva Kemp.

  #121285 copied to clipboard

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  seandigisave

  Participant

  April 14, 2016 3:51 pm

  FYI – I’ve just upgraded VC to newest version with same result.

  #121288 copied to clipboard

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  seandigisave

  Participant

  April 14, 2016 3:55 pm

  

  Content is visible for topic creator and
  support staff only.

  #121290 copied to clipboard

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  Eva Kemp

  Support staff

  April 14, 2016 3:57 pm

  Hello,

  What is your site url?

  Regards,
  Eva Kemp.

  #121291 copied to clipboard

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  seandigisave

  Participant

  April 14, 2016 4:07 pm

  http://www.genuineappleaccessories.co.uk

  #121299 copied to clipboard

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  seandigisave

  Participant

  April 14, 2016 4:21 pm

  Hi Eva, I’ve sorted it. Doesn’t work in Chrome, does in Firefox!

  #121300 copied to clipboard

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  Eva Kemp

  Support staff

  April 14, 2016 5:18 pm

  Hello,

  I’ve checked VC editor and Widgetised Sidebar element in Chrome browser and it’s working fine.
  Is your issue resolved?

  Regards,
  Eva Kemp.

  #121313 copied to clipboard

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