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Visual Composer Not Working When Following Your Video Guide

This topic has 8 replies, 2 voices, and was last updated 8 years ago ago by Eva Kemp

seandigisave

Participant

April 14, 2016 at 15:36

Hi guys

I’m following this video guide to create a new footer.

https://www.youtube.com/watch?v=KWAQRXZXsaw

When I get to the part that says to create a new static block, when trying to add an element with backend editor – When I click Widgetised Sidebar nothing happens.

[url=http://postimg.org/image/5ejthqz8d/][img]http://s30.postimg.org/5ejthqz8d/visiss.jpg[/img][/url]

Clicking on any of the elements does nothing. Help please.

#121281 Copied

7 Answers

Eva Kemp

Support staff

April 14, 2016 at 15:42

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#121285 Copied

seandigisave

Participant

April 14, 2016 at 15:51

FYI – I’ve just upgraded VC to newest version with same result.

#121288 Copied

seandigisave

Participant

April 14, 2016 at 15:55

Please, contact administrator
for this information.

#121290 Copied

Eva Kemp

Support staff

April 14, 2016 at 15:57

Hello,

What is your site url?

Regards,
Eva Kemp.

#121291 Copied

seandigisave

Participant

April 14, 2016 at 16:07

http://www.genuineappleaccessories.co.uk

#121299 Copied

seandigisave

Participant

April 14, 2016 at 16:21

Hi Eva, I’ve sorted it. Doesn’t work in Chrome, does in Firefox!

#121300 Copied

Eva Kemp

Support staff

April 14, 2016 at 17:18

Hello,

I’ve checked VC editor and Widgetised Sidebar element in Chrome browser and it’s working fine.
Is your issue resolved?

Regards,
Eva Kemp.

#121313 Copied
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