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Visual Composer not working + banner object not appearing on mobile

This topic has 7 replies, 4 voices, and was last updated 7 years, 10 months ago ago by Jack Richardson

jaemiedelapena

Participant

May 31, 2016 at 15:40

Recently visual composer has stopped working, I can only access the regular classic editor? When I do go to the downloads section of 8theme to check if I need to update the version it tells me I am not logged in when clearly i am.

Secondly,

The vc banner objects are not displaying properly on mobile. There is supposed to be text at the front however on mobile it shows only the background image

#127748 Copied Theme version: Royal

6 Answers

caleb

Participant

May 31, 2016 at 16:34

Same issues my vc has stopped working also i have an open ticket regarding some plugin updates i will keep you posted if i hear anything back that might help you also!!

Caleb

#127762 Copied

Eva Kemp

Support staff

May 31, 2016 at 16:55

Hello @jaemiedelapena,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#127765 Copied

jaemiedelapena

Participant

June 1, 2016 at 02:34

Details are in private content

Please, contact administrator
for this information.

#127807 Copied

Eva Kemp

Support staff

June 1, 2016 at 09:06

Hello @jaemiedelapena,

We also need wp-admin credentials.

Thank you.
Regards,
Eva Kemp.

#127845 Copied

jaemiedelapena

Participant

June 1, 2016 at 10:30

WP

Please, contact administrator
for this information.

#127870 Copied
Jack Richardson

Support staff

June 1, 2016 at 13:22
Hello @jaemiedelapena,

I’ve updated VC plugin for you.
Please check the editor now.

Also I added this code in Custom CSS for mobile section:
```
.banner .banner-content p {
    display: block;
}
```
Please check banners on mobile.

Best regards,
Jack Richardson.
#127909 Copied
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