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Visual composer not working - by jpambala

This topic has 10 replies, 4 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

jpambala

Member

June 9, 2015 at 12:46

I am not able to edit the content of the website as visual composer not working. But I am able to see the VC Shortcodes in the editor section but no Backend/Frontend/Classical editor selection. Please help me with this issue as I need to start the website ASAP. One thing more Can we make the menu more float able i.e. the 2nd submenu should start after the 1st submenu ends not from the next column.

Please, contact administrator
for this information.

#68807 Copied Theme version: 1.8 WooCommerce version: 2.3

9 Answers

Stan Russell

Participant

June 9, 2015 at 13:08

Hello,

please update Visual Composer, Ultimate addons for Visual Composer and all other required plugins to latest version. You can download them here: http://www.8theme.com/download-plugins/

Regards,
Stan Russell.

#68811 Copied

jpambala

Member

June 9, 2015 at 13:36

plugins are updated but still having issues with visual scientific

#68838 Copied Theme version: 1.8 WooCommerce version: 2.3

Robert Hall

Support staff

June 9, 2015 at 14:12

Hello,

Do you have selected all content types? Please navigate to Dashboard->Visual Composer->General Settings and check.

Regards,
Robert Hall.

#68851 Copied

jpambala

Member

June 9, 2015 at 14:14

All Checked. Frontend editor working but backend not

#68852 Copied Theme version: 1.8 WooCommerce version: 2.3

Robert Hall

Support staff

June 9, 2015 at 14:14

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#68854 Copied

jpambala

Member

June 9, 2015 at 14:19

pls check private message>

Please, contact administrator
for this information.

#68856 Copied Theme version: 1.8 WooCommerce version: 2.3

Robert Hall

Support staff

June 9, 2015 at 14:31

As I see Visual Composer working perfect now. Please see screenshot: http://prntscr.com/7exst5

Regards,
Robert Hall.

#68859 Copied

jpambala

Member

June 10, 2015 at 11:01

No sir. I am still not getting the backend editor working. Only Frontend editor works fine

#69009 Copied Theme version: 1.8 WooCommerce version: 2.3

Eva Kemp

Support staff

June 10, 2015 at 18:07

Hello,

I’ve checked VC editor and it’s working fine:
http://storage2.static.itmages.com/i/15/0610/h_1433955856_7386408_9177cb6a72.png
Please show us a screenshot what you get when trying to edit pages via Visual Composer editor. Also clarify how we can replicate the issue from our end.

Thank you.
Regards,
Eva Kemp.

#69124 Copied
Tagged: fixing, templates, troubleshooting, visual composer, woocommerce, wordpress
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