Visual Composer Not Working - by writeonepub

This topic has 6 replies, 4 voices, and was last updated 7 years, 11 months ago ago by Robert Hall

  • Avatar: writeonepub
    writeonepub
    Participant
    May 6, 2016 at 20:17

    Visual composer is not allowing me to update my pages. I’ve tried the suggestions made to others and have cleared my cache. It isn’t working. Please advise.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2016 at 20:46

    Hello,

    You’re using old plugin version.
    Download the latest version https://www.8theme.com/download-plugins/ and update the plugin via FTP.

    Regards,
    Eva Kemp.

    Avatar: writeonepub
    writeonepub
    Participant
    May 6, 2016 at 21:56

    I’ve updated it and its still not working.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2016 at 08:16

    Hello,

    As I see VC editor is working http://storage8.static.itmages.com/i/16/0507/h_1462605320_2912692_ede91260d4.jpeg .
    Clear browser cache and check again or check in another browser.

    Regards,
    Eva Kemp.

    Avatar: rustymosby72
    rustymosby72
    Participant
    May 9, 2016 at 22:00

    My visual composer was not working in Royal theme. I downloaded the zipped file under plug in and uploaded via ftp. Now the visual composer is working but all of the images on the web site (except the ones in revolution slider) have disappeared.

    Any suggestions?

    Thanx

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 10, 2016 at 07:20

    Hello @rustymosby72,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.