Visual composer not working - by IzzabelleM

This topic has 9 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Robert Hall

  • Avatar: IzzabelleM
    IzzabelleM
    Participant
    April 19, 2016 at 21:46

    Hi

    It looks like my Visual Composer is not working since, i do not see the Content Types boxes to check… Can you please help?

    Thanks

    Isabelle

    8 Answers
    Avatar: stan
    Stan Russell
    Participant
    April 20, 2016 at 07:46

    Hello,

    please provide us with admin credentials for your site in Private content and show your problem on screenshot.

    Regards,
    Stan Russell.

    Avatar: IzzabelleM
    IzzabelleM
    Participant
    April 20, 2016 at 14:23

    here is my info: please help!

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 20, 2016 at 14:50

    Hello,

    As I see the plugin is working fine now. See screenshot: http://prntscr.com/aulpy8

    Could you please clarify with more details what exactly you mean and show us screenshots?

    Regards,
    Robert Hall

    Avatar: IzzabelleM
    IzzabelleM
    Participant
    April 20, 2016 at 15:10

    I am following Documentation and it says at 5.1 to:

    “Go to Settings > Visual Composer and select for which content types Visual Composer should be available during post creation/editing.”

    Or under General Settings Tabs , I SONT SEE ANY CONTENT TYPES BOXES TO CHECK!

    THANKS!

    Avatar: IzzabelleM
    IzzabelleM
    Participant
    April 20, 2016 at 15:12

    or maybe i have to import demo content before it becomes accessible? I really dont want to skip any step thats why… I already had to undo the installation one because i went too fas, i want to make sure i do it well this time.. thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 20, 2016 at 15:35

    This part of the documentation a bit outdated. Sorry for inconvenience.

    You can find these types in Dashboard->Visual Composer->Role Manager.

    Please see screenshot: http://prntscr.com/aumb3f

    Regards,
    Robert Hall

    Avatar: IzzabelleM
    IzzabelleM
    Participant
    April 20, 2016 at 17:53

    ok! thanks!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 20, 2016 at 18:03

    You’re welcome!

    Regards,
    Robert Hall

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