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Visual Composer not working - by Sociallyin

This topic has 9 replies, 6 voices, and was last updated 8 years ago ago by Robert Hall

Sociallyin

Participant

April 13, 2016 at 20:07

Hey guys just was working on a website for a client of mine, and all of a sudden the visual composer stopped loading. It was working perfectly fine till this afternoon. Can anybody help me fix this problem? I’ve attached a screenshot to show you what i mean.

Thanks.

Please, contact administrator
for this information.

#121095 Copied Theme version: 2.6 WooCommerce version: 2.5.5

8 Answers

Eva Kemp

Support staff

April 13, 2016 at 20:13

Hello,

You need update VC plugin to the latest version https://www.8theme.com/download-plugins/ as there is incompatibility issue of VC and new WordPress version.

Regards,
Eva Kemp.

#121099 Copied

Sociallyin

Participant

April 13, 2016 at 20:37

Hey Eva,

I did this but still seems to be broken. Any reason why?

#121104 Copied

James

Participant

April 14, 2016 at 09:09

I also updated VC and the problem still persists. Eva what can be done now?

#121165 Copied

Eva Kemp

Support staff

April 14, 2016 at 10:19

Hello @Sociallyin,

Please also update all required plugins https://www.8theme.com/download-plugins/ and check VC then.

Hello @James,

Please provide us with FTP and WP admin credentials in private content.

Regards,
Eva Kemp.

#121185 Copied

Zanker

Participant

April 14, 2016 at 12:57

I have updated to wordpress 4.5. and all of a sudden the visual composer stopped loading. The new visual composer plugin is installed an doesn’t work in frondend or backend.

#121234 Copied Theme version: 2.6

Robert Hall

Support staff

April 14, 2016 at 13:02

Hello @Zanker,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

#121236 Copied

Starsky27

Participant

April 14, 2016 at 21:10

HI, I have the same issue and have updated to the latest visual composer plugin. Please can you help?

Please, contact administrator
for this information.

#121332 Copied Theme version: WooPress

Robert Hall

Support staff

April 15, 2016 at 07:28

Hello,

The code of tabs was changed in the latest Visual Composer plugin. You should recreate tabs section on Home Page and all should be fine. See screenshot: http://prntscr.com/asg6fu

Regards,
Robert Hall

#121354 Copied
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