Hi,
Visual Composer is broken after theme update (spinning icon)
Details below. please assist –
Regards,
Ryan
Hello,
Please provide us with FTP credentials.
Regards,
Rose Tyler.
Hello,
I don’t see js_composer folder in the plugins directory http://storage7.static.itmages.com/i/16/0725/h_1469434262_9991199_6d2720dbbc.png . Have you deleted the VC plugin?
Are those FTP credentials for correct site?
Regards,
Eva Kemp.
Hello,
Please update theme to the latest 2.7 version, also need to be activated parent theme.
Regards,
Rose Tyler.
https://codecanyon.net/item/woocommerce-multistep-checkout-wizard/8125187
We were able to fix the Visual Composer issue. We have another issue which is related to the above plugin.
The ‘Royal’ theme is generating a bunch of js errors which is not allowing this WooCommerce Multistep Checkout Plugin to work.
Can you assist with this issue
The above FTP credentials are correct.
Regards
Ryan
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