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  sboro33

  Participant

  February 11, 2015 10:06 pm

  I have two issues:

  1. I imported an XML and uploaded it and then tried to updated the information in Visual Composer and every element says undefined. And the options do not show up for editing?

  2. How do I get updates for the preinstalled plugins

  

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  Robert Hall

  Support staff

  February 11, 2015 10:52 pm

  Hello,

  You’re using very old theme and plugins. Please update them.
  Don’t forget to make backup your site before updating.
  Here is video tutorial how to update theme:
  https://www.youtube.com/watch?v=KdWESIIPU1k
  You can download the latest plugins versions at this link http://www.8theme.com/download-plugins/ ,
  enter your purchase code of the theme to get the plugins.

  Regards,
  Robert Hall.

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