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Visual composer is not loading - by Paycheck85

This topic has 10 replies, 3 voices, and was last updated 8 years ago ago by Eva Kemp

Paycheck85

Participant

April 13, 2016 at 13:52

When i use the front end editor the icon keeps blinking and doesnt load.
I updated my wordpress to the latest version, how can i update the plugins?

#121006 Copied

9 Answers

Eva Kemp

Support staff

April 13, 2016 at 14:15

Hello,

Please check if the issue persists only with our theme or with other theme too.
Seems there is incompatibility issue between new WordPress version and Visual Composer.
We recommend you to revert back from back up to the previous WordPress version.

Regards,
Eva Kemp.

#121015 Copied

Paycheck85

Participant

April 13, 2016 at 14:19

Hi Eva,

There is an update available for the visual composer but i can not install it because it came with the theme. Can that be the solution? i dont know how to revert back to the previous wordpress.

#121017 Copied

Eva Kemp

Support staff

April 13, 2016 at 14:31

Hello,

You can download VC version here https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#121022 Copied

chndr

Participant

April 13, 2016 at 14:53

Hi,

Is there really an incompatibility issue between the new WordPress version and Visual Composer?

If so then I would wait for updating WordPress for now untill there is a new good update of Visual Composer.

Can you keep us up to date?

Thanks.

Kind regards,
Chander

#121026 Copied

Eva Kemp

Support staff

April 13, 2016 at 15:26

Hello,

The incompatibility issue persists, you can read in the comments http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments .
Ask your hosting provider support to restore site from the latest back up so you have working VC plugin and previous WordPress version.

Regards,
Eva Kemp.

#121031 Copied

Paycheck85

Participant

April 13, 2016 at 18:02

I downloaded the latest version as you said but the error code came as before:”File already exists. /var/www/vhosts/49/249892/webspace/siteapps/WordPress-395347/htdocs/wp-content/plugins/js_composer/

Plugin installation failed.

If i have this problem everytime i update it manually, it wouldd really bums me out.

Greets, Martijn

#121063 Copied

Eva Kemp

Support staff

April 13, 2016 at 18:07

Hello @Paycheck85,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#121064 Copied

Paycheck85

Participant

April 13, 2016 at 18:10

herewith

Please, contact administrator
for this information.

#121066 Copied

Eva Kemp

Support staff

April 13, 2016 at 18:39

Hello @Paycheck85,

I’ve updated VC plugin for you.
Please check it.

Regards,
Eva Kemp.

#121078 Copied
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