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  poissonplume

  Participant

  November 8, 2015 at 11:47

  Hello,

  I am trying to change an image in VC, on a page I already created with VC.

  Here is what happens :
  In the Admin Panel, I click on the page I want to change.
  I open the VC module I want to change (still no problem).
  I select the new image (no issue).
  Just after selecting the image, the VC logo on the top left hand corner changes into a rotating circle (which means I have to wait…). And it rotates for hours. I cannot click on the “Save” button for the module, as it is desactivated.

  Do you have any clue of what is happening ?

  FYI, I have just updated both the plugin and the theme to their latest versions.

  #98314 Copied
  7 Answers
  

  poissonplume

  Participant

  November 8, 2015 at 11:54

  Update : For sake of clarity, I cannot save any new option with VC (the issue is not only on images; nothing can be saved, as I want to change anything on a page)

  #98315 Copied
  

  poissonplume

  Participant

  November 8, 2015 at 18:03

  Update again : I just read a similar issue here : https://www.8theme.com/topic/adding-single-image-visual-composer-keeps-loading/

  What vc.php file is it about? Where can I find the newest version (as I already updated both the theme and the plugin)?

  #98331 Copied
  

  Robert Hall

  Participant

  November 9, 2015 at 13:02

  Hello,

  Sorry for a delay.
  Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

  Regards,
  Robert Hall.

  #98419 Copied
  

  poissonplume

  Participant

  November 9, 2015 at 22:58

  Here we go !
  Thanks,
  Nathalie

  Please, contact administrator
  for this information.

  #98541 Copied
  

  Jack Richardson

  Support staff

  November 10, 2015 at 11:05

  Hello,

  As I see the vc.php file is included in your child theme so I’ve reuploaded the new one to the wp-content/themes/legenda-child/framework directory. Please check VC editor now.

  Best regards,
  Jack Richardson.

  #98629 Copied
  

  poissonplume

  Participant

  November 11, 2015 at 01:08

  It works well !
  I forgot I made a change in vc.php…

  By the way, I had to change completely my code, as the change I made in vc.php was based on the Single Image module of VC, and as you removed this module from your vc.php code. Now, everything is clean and works well again.

  Thanks again !
  You were VERY helpful here 🙂

  #98762 Copied
  

  Stan Russell

  Participant

  November 11, 2015 at 08:21

  Hello poissonplume,

  you are welcome! Have a nice day!

  Regards,
  Stan Russell.

  #98781 Copied
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