Visual Composer incompatibily with edit toolbar

This topic has 12 replies, 3 voices, and was last updated 10 years, 7 months ago ago by Robert Hall

  • Avatar: lulamaeclick
    lulamaeclick
    Participant
    April 16, 2015 at 12:19

    Hi there!

    I installed the theme and all seem fine, but the edit toolbar is no working anyomore and the visual composer doesn’t work either. It happen to me in the real installation, in another server with an older version was ok.

    Need to fix this to generate real content. Thanks!
    Marta

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    April 16, 2015 at 13:09

    Hello,

    First please update Essential Grid and Ultimate Addons for Visual Composer to the latest version and then check issue.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: lulamaeclick
    lulamaeclick
    Participant
    April 16, 2015 at 14:33

    Hey!

    The plugin is update but still the problem.

    credentials below

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    April 16, 2015 at 14:48

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: lulamaeclick
    lulamaeclick
    Participant
    April 16, 2015 at 14:58

    I did! I wrote them in private!

    I’m doing it again…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 10:31

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lulamaeclick
    lulamaeclick
    Participant
    April 17, 2015 at 12:51

    Sorry, here again:

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    April 17, 2015 at 13:20

    Hello,

    Sorry, but your FTP credentials still not correct.

    Regards,
    Robert Hall.

    Avatar: lulamaeclick
    lulamaeclick
    Participant
    April 17, 2015 at 13:32

    Well, they were correct, but i regenerate the password: 1020brkYnc

    I hope it works to you cause works to me!

    Thanks

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 17, 2015 at 14:51

    Hello,

    Please try to disable Akismet, Formulario de Contacto 7 and Wordfence Security plugins and then check Visual Composer.

    Regards,
    Robert Hall.

    Avatar: lulamaeclick
    lulamaeclick
    Participant
    April 17, 2015 at 14:54

    Ok, now works, perfect, Thanks!

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 17, 2015 at 15:30

    You’re welcome!

    Regards,
    Robert Hall.

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The issue related to '‘Visual Composer incompatibily with edit toolbar’' has been successfully resolved, and the topic is now closed for further responses

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