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Visual Composer image upload not working after update

This topic has 7 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Robert Hall

danielpark

Participant

October 2, 2015 at 07:40

Hi,

I just updated VC from 8theme support site and I have this problem that I cannot upload image using VC.

I tried clearing cashe and cookies but problem still remains.

Please find image from the link and help me on this.

http://www.jwddm.co.kr/wp-content/uploads/2015/10/image-loading-not-working.png

I will leave my credentials below

Please, contact administrator
for this information.

#90920 Copied

6 Answers

danielpark

Participant

October 2, 2015 at 07:41

sorry, I forgot to link my address

http://www.jwddm.co.kr

#90923 Copied

Robert Hall

Support staff

October 2, 2015 at 08:05

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#90934 Copied

danielpark

Participant

October 2, 2015 at 08:13

Hi Robert,

Please find credential info below.

Thank you.

Please, contact administrator
for this information.

#90936 Copied

Robert Hall

Support staff

October 2, 2015 at 08:28

Hello,

Please check it now.

Regards,
Robert Hall.

#90942 Copied

danielpark

Participant

October 2, 2015 at 08:47

Hi again Robert,

So far, it’s working perferctly.

Much appreciated with your help.

Could you tell me what the problem was?

#90946 Copied

Robert Hall

Support staff

October 2, 2015 at 12:12

Hello,

We’ve made changes in vc.php file.
This will be fixed in the next theme update.

Sorry for the inconvinience.

Regards,
Robert Hall.

#91033 Copied
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