• 

  danielpark

  Participant

  October 2, 2015 at 07:40

  Hi,

  I just updated VC from 8theme support site and I have this problem that I cannot upload image using VC.

  I tried clearing cashe and cookies but problem still remains.

  Please find image from the link and help me on this.

  http://www.jwddm.co.kr/wp-content/uploads/2015/10/image-loading-not-working.png

  I will leave my credentials below

  Please, contact administrator
  for this information.

  #90920 Copied
  6 Answers
  

  danielpark

  Participant

  October 2, 2015 at 07:41

  sorry, I forgot to link my address

  http://www.jwddm.co.kr

  #90923 Copied
  

  Robert Hall

  Participant

  October 2, 2015 at 08:05

  Hello,

  Please provide us with FTP credentials in Private Content.

  Regards,
  Robert Hall.

  #90934 Copied
  

  danielpark

  Participant

  October 2, 2015 at 08:13

  Hi Robert,

  Please find credential info below.

  Thank you.

  Please, contact administrator
  for this information.

  #90936 Copied
  

  Robert Hall

  Participant

  October 2, 2015 at 08:28

  Hello,

  Please check it now.

  Regards,
  Robert Hall.

  #90942 Copied
  

  danielpark

  Participant

  October 2, 2015 at 08:47

  Hi again Robert,

  So far, it’s working perferctly.

  Much appreciated with your help.

  Could you tell me what the problem was?

  #90946 Copied
  

  Robert Hall

  Participant

  October 2, 2015 at 12:12

  Hello,

  We’ve made changes in vc.php file.
  This will be fixed in the next theme update.

  Sorry for the inconvinience.

  Regards,
  Robert Hall.

  #91033 Copied
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