VISUAL COMPOSER freezes when I try to edit a page

This topic has 3 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Stan Russell

  • Avatar: clarke1914
    clarke1914
    Participant
    January 18, 2016 at 21:03

    Every time I try to make a change to a page on my site, the Visual Composer loading logo appears but it does not load. We have tried it on multiple browsers and computers. Is there a way for your team to fix this issue? We also are unable to access the top slider on the main page to edit it. Please advise.

    2 Answers
    Avatar: clarke1914
    clarke1914
    Participant
    January 18, 2016 at 21:07

    I keep getting this error message: An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.

    Avatar: stan
    Stan Russell
    Participant
    January 19, 2016 at 08:29

    Hello,

    please download latest version of Visual Composer at our downloads section: https://www.8theme.com/download-plugins/ and update via FTP.

    Regards,
    Stan Russell.

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