Visual Composer Featured Product Image Size Problem

This topic has 8 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: JFOC
    JFOC
    Participant
    September 24, 2020 at 11:41

    Hi,
    When the featured product listed on the page seems the product display is too small, anything I can do with that ?

    Because for other products listed as the recent product, the product display is fine

    https://imgur.com/a/jFOA7NK
    https://imgur.com/a/jFOA7NK.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 24, 2020 at 12:00

    Hello,

    Provide URL of the mentioned page and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: JFOC
    JFOC
    Participant
    September 24, 2020 at 12:23

    here is

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 24, 2020 at 17:17

    Hello,

    Provide temporary FTP access also.

    Regards

    Avatar: JFOC
    JFOC
    Participant
    September 24, 2020 at 17:28

    why needed the FTP?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 25, 2020 at 09:05

    Hello,

    I’ve asked access to be able to pass this situation to our technicians, they will check it more deeply.

    Regards

    Avatar: JFOC
    JFOC
    Participant
    September 25, 2020 at 09:35

    so the problem is visual composer / xstore / my design placement?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 25, 2020 at 15:35

    Is it solved https://prnt.sc/unsjj2 ?
    Sorry, but I can’t say what was the problem, to be able to do it, I need to get a consultation from our technicians team, that can’t be done without FTP access.
    Feel free to ask if you have any other questions.

    Regards

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