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Topic: Visual Composer don't work

Tagged: Visual Composer

DaphneO

Participant

July 18, 2017 10:13 am

Hello,
The visual composer doesn’t appear in my website dashboard in any pages.
I checked and statickblocks and pages are enable in visual composer-setting,
Can you help me with that please?
thank you very much
Site URL: hidden
Theme version: Legenda

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Rose Tyler

Support staff

July 18, 2017 10:27 am

Hello,

Please check Visual Composer > Role Manager > Post Types > Custom, try to disable 3-rd party plugins.

Regards

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DaphneO

Participant

July 18, 2017 11:02 am

thank you for your quick response.
I can’t see the Role Manager,

Can i share my login infos in private so you can maybe take a look?

Thank you very much

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support staff only.

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Rose Tyler

Support staff

July 18, 2017 12:04 pm

Hello,

You need update theme and plugins.
http://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade)
http://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda)
https://youtu.be/KdWESIIPU1k
Theme version 3.3 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards

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