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Visual Composer does not seem to work. - by Shanicea

This topic has 3 replies, 2 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

Shanicea

Participant

April 30, 2016 at 19:50

I want to edit my front page, removing already added boxes.

1. option: From “Pages”, I directly choose “Edit with Visual Composer”. This leaves the browser hanging, seeming to try to load Visual Composer. I then found a “hack” where I can remove the div-tag with id “wp_preloader”. This, however, only grants me allowance to see the page. I have no options to edit.

2. option: Choosing “Edit” from “Pages” for the frontpage gives me different options, one of them being to click the visual composer icon. When I do this, the page tries to open https://vc.wpbakery.com/?utm_campaign=VCplugin&utm_source=vc_user&utm_medium=backend_editor (which cannot be found).

In a screen shot on your pages, I saw that I’m supposed to see a bar in the top and the bottom with edit and delete features. How do these get accessible to me?

I have tried with Google Chrome and Internet Explorer on Windows and with Google Chrome and Safari on Mac. Nothing helps.

Please advice.

#123632 Copied Theme version: 2.8 WooCommerce version: 2.5.2

2 Answers

Shanicea

Participant

May 2, 2016 at 09:18

There’s a problem using the footer as well. The widgets do not place themselves as in the example, and there is no useful information on how to use the footer. Is there any detailed documentation on how to edit the footer?

Please, contact administrator
for this information.

#123659 Copied

Eva Kemp

Participant

May 3, 2016 at 11:14

Hello,

Please update Visual Composer plugin to the latest version as there was incompatibility issue between WordPress 4.5 and VC old version. You can download it here https://www.8theme.com/download-plugins/ . Update the plugin via FTP.

To create footer you need use Static Blocks in WP panel. Please refer to our documentation https://8theme.com/demo/docs/woopress/index.html#!/0_footer

Regards,
Eva Kemp.

#123792 Copied
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