• 

  mpurse

  Participant

  September 25, 2015 at 11:41

  Dear,

  one of my clients encountered this JS problem couple of days ago. We fixed it by commenting out lines 1626 to 1630 “dependency” key in array. The problem is gone and everything works okay now, but I wanted to consult with you if you made fix for this, because this obviously isn’t the greatest fix we did.

  Thank you.

  #89261 Copied Theme version: 2.8.1
  12 Answers
  

  Stan Russell

  Participant

  September 25, 2015 at 13:15

  Hello,

  what version of Visual Composer are you using?

  Regards,
  Stan Russell.

  #89281 Copied
  

  mpurse

  Participant

  September 25, 2015 at 14:22

  Hi Stan,

  VC version 4.7.1.1

  Kind regards.

  #89298 Copied
  

  Stan Russell

  Participant

  September 26, 2015 at 15:52

  Hello mpurse,

  please make backup of edited files and update Visual Composer and other required plugins to latest version. After that please check your site. You can download plugins here: https://www.8theme.com/download-plugins/

  Regards,
  Stan Russell.

  #89421 Copied
  

  mpurse

  Participant

  October 6, 2015 at 10:50

  Hey,

  I’ve updated theme and VC to the latest versions, but problem stayed. When using VC backend editor, when I press on edit icon for image this console error shows http://prntscr.com/8oapzz

  Kind regards

  #91682 Copied
  

  Stan Russell

  Participant

  October 6, 2015 at 13:03

  Hello mpurse,

  please take our apologies for delay with answer and provide us with admin credentials for your site in private content. We will investigate this problem as soon as possible.

  Regards,
  Stan Russell.

  #91749 Copied
  

  Eva Kemp

  Participant

  October 6, 2015 at 13:05

  Hello,

  Please provide us with FTP and wp-admin panel credentials in private content.

  Regards,
  Eva Kemp.

  #91751 Copied
  

  mpurse

  Participant

  October 6, 2015 at 15:13

  Hey,

  here you go.

  Kind regards

  Please, contact administrator
  for this information.

  #91802 Copied
  

  Eva Kemp

  Participant

  October 6, 2015 at 15:20

  Hello,

  The issue has been fixed.
  Please clear browser cache and check VC editor now.

  Regards,
  Eva Kemp.

  #91808 Copied
  

  mpurse

  Participant

  October 6, 2015 at 15:42

  Hey,

  could you tell us what you did so I can fix on 2 other sites that we have for this client.

  Regards

  #91812 Copied
  

  Eva Kemp

  Participant

  October 6, 2015 at 15:53

  Hello,

  I reuploaded vc.php file in wp-content/themes/legenda/framework directory.
  You can take the file from this site and upload it for your other sites.

  Regards,
  Eva Kemp.

  #91823 Copied
  

  mpurse

  Participant

  October 6, 2015 at 17:30

  Thank you,
  Kind regards.

  #91866 Copied
  

  Eva Kemp

  Participant

  October 6, 2015 at 18:15

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #91884 Copied
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