Tagged: Chat
Hello Eva… Happy new year!
My chat is functioning … except when people want to chat they recieve a message that says: you are not logging… I have never been able to see anyone logged except myself. What can be the problem?
Also… I am not able to use visual composer to fix the pages… again… don’t know what the problem is…
I already updated the plugins (checked the forum for solutions)… nothing has changed.
Hello Eva… I fixed the visual composer (uninstalling and reinstalling the ess.grid plugin…) but the users can not connect through the chat yet.
I received the messages without problems but I am not able to see any users except myself in the chat console and when people try to chat they receive the message: You are not log in.
Please advice as chat is VERY important in our business!
HAPPY NEW YEAR!
Hi Eva,
I have the same problem with the Chat, the users want to chat they recieve a message that says: you are not logging… I have never been able to see anyone logged except myself. What can be the problem?
Also, the newsletter subscription doesn´t seems to work correctly, I don´t know why.
Thanks.
Site URL: hidden Theme version: 2.5.2 WooCommerce version: 2.5.3Hello @boutik,
Please provide us with FTP and WP Dashboard credentials in private content.
Also describe newsletter issue with more details.
Best regards,
Jack Richardson.
Hi,
i send you in the private content the FTP and WP credentials.
About the newsletter issue, I solve the problem.
Hello @boutik,
Please update Screets Chat plugin to the latest version https://www.8theme.com/download-plugins/ and check it after that.
Best regards,
Jack Richardson.
Hello @boutik,
You need to create account at https://www.firebase.com/signup/ , please read the instruction here:
http://screets.org/apps/chatx/forums/d/102-chat-session-not-connecting
Regards,
Eva Kemp.
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