Video has a defined Thumbnail, you can see that in media library attachment.
However that doesn’t show on Slide
Please fix the same.
Regards,Theme version: 9.0.4 WooCommerce version: 7.1
Thank you for contacting us and for using XStore.
Please update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
After that go to XStore > Patcher > click on Refresh patches and Apply this one – https://prnt.sc/GeFrldm9tES_ . As a result, you will get the Poster option – https://prnt.sc/-OJbB8AZp6qm
Thank you for your response.
We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.
We hope you have a wonderful day!
Done, Reviewed. Buy the way , i have 4 licenses now. Will buy more in future for my clients.
Like the way you guys address the reported issues. Keep doing the same.
Thank you for your review!
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