Very high CPU Usage (after theme update)

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 3 days ago ago by Andrew Mitchell

  • Avatar: Ginel
    Ginel
    Participant
    June 25, 2025 at 07:18

    hello! We have a problem with resource consumption even after updating to the latest version where you said you had solved this issue. It is very important to solve this issue. From the hosting we receive the same thing as other clients, namely the admin-ajax request. I am attaching the necessary data so you can check.

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    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2025 at 07:41

    Dear Ginel,

    We would like to inform you that we have completed the optimization of your website. We kindly ask you to monitor its performance over the next 24 hours to ensure everything is functioning as expected.

    Should you notice any issues or have further questions, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Ginel
    Ginel
    Participant
    June 25, 2025 at 08:03

    Hello Andrew!

    Nothing has changed. If you refresh cpanel you will see how the CPU fluctuates.

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2025 at 08:10

    Dear Ginel,

    Thank you for your message.

    Please note that CPU metrics on the server are calculated over a specific time frame and reflect the average usage during that period. For example, if the CPU usage was at 99% an hour ago and has since dropped to 50%, the average may still appear high (e.g., 95%) depending on the monitoring window, which could range from 6 to 12 hours. This may explain the fluctuations you are observing in cPanel.

    Additionally, we have implemented several optimizations on your website, and from our side, the frontend performance has improved. To further analyze and enhance performance, we kindly ask that you refrain from using the WordPress admin panel and Elementor for the next 24 hours. This will help us isolate any remaining issues and identify further areas for improvement, if any exist.

    We appreciate your cooperation and understanding.

    Best regards,
    8Theme’s Team

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