Vendor registration issues on AMP + Store Dashboard unavailable

Hello @Nene,

We would like to inform you that the XStore AMP plugin is not mandatory. It was primarily developed for blog websites and simpler eCommerce setups. However, due to the limitations inherent in AMP-based pages (https://amp.dev/), certain features – such as vendor registration – may not function as expected, and some page elements may not display correctly. This information relates to the first and second questions you raised.

Please note that the setup wizard functionality is provided by the Dokan plugin. If any links or redirections from it do not work properly, we recommend reviewing the plugin’s documentation or contacting the Dokan support team.

As we always strive to assist our customers, we checked your website and confirmed that the vendor dashboard page with the correct shortcode [dokan-dashboard] exists. Upon reviewing your Dokan plugin settings, we found that the vendor dashboard page had not been assigned (https://prnt.sc/qEodQJkAoBAX). We have now set it up, and you can access the vendor dashboard page directly via this link: https://prnt.sc/4HuVKAp4z0wY. You may also add this page to your website menu (https://prnt.sc/MNuNrE62iEfl) so that any vendor can easily access their dashboard.

Best regards,
Jack Richardson
8Theme Team

Hello @Nene,

Thank you for your message. Please wait while we are currently processing your request. We will notify you as soon as we have found a solution. We kindly ask for your patience and understanding, as we are also assisting other customers.

Best regards,
The 8Theme Team

Hello @Nene,

We have created a test vendor account on your website (https://prnt.sc/T5AVZkP0SxB_) and were successfully redirected to the following URL: https://eshop.lugarcerto.co.mz/my-account/?registered=1765972154&nocache=694298bae1db3 (https://prnt.sc/Ds2cLYL3noOG).

For further testing, we temporarily approved this customer (https://prnt.sc/OoCZsvHyVLpK) as a vendor and also created a test product. During our testing, we encountered the following error: https://prnt.sc/t2vCv_cEu0N7. After reviewing the issue, we confirmed that these notices are not related to our theme but rather to the WooCommerce Brands functionality or its call from the Dokan files.

To verify whether the issue originated from our theme’s built-in brands feature, we deactivated our Brands functionality (https://prnt.sc/X_S2jj7Xw3Ju). However, the issue persisted. Upon further investigation, we found that the code in the Dokan Lite plugin is generating these notices (https://prnt.sc/qK4jnEVK5wNa).

Since you provided us with FTP access, we examined the issue in detail within the Dokan Lite plugin and discovered that the $product_brand variable has a value of -1. As a temporary solution, we adjusted their code (https://prnt.sc/2gY-IjnZ2gmK). However, we recommend contacting the Dokan support team to implement a permanent fix in their code.

We believe this issue occurs because no WooCommerce brands have been created or the related functionality is currently disabled.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Nene,

Upon our testing account creation we previously hada message regarding account creation. We kindly ask you to check your spam or junk folder, as the message may have been delivered there.

Best regards,
The 8Theme Team