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Vendor Product Creation Error in Dokan..

This topic has 6 replies, 3 voices, and was last updated 4 months ago ago by Jack Richardson

demos

Participant

January 7, 2025 at 10:46

Having error in product creation, I’m getting error. Error code pasted in private content area.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#429741 Copied

5 Answers

Rose Tyler

Support staff

January 7, 2025 at 10:53

Hello,

Thank you for reaching out to us.

Please provide us with FTP access in the private content area.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#429742 Copied

demos

Participant

January 7, 2025 at 11:14

OK, FTP details provided in private content area.

Please contact administrator
for this information.

#429746 Copied

Jack Richardson

Support staff

January 7, 2025 at 16:37

Hello @demos,

We hope this message finds you well.

Could you kindly provide us with the URL of the page where you encountered the error? Unfortunately, we have been unable to locate the issue you mentioned on the website.

Thank you for your assistance.

Best regards,
The 8Theme Team

#429788 Copied

demos

Participant

January 9, 2025 at 15:45

I think the issue is fixed when I rolled back to previous version of Dokan Pro, but still I need the newest Dokan to work on the theme.

#430036 Copied

Jack Richardson

Support staff

January 9, 2025 at 16:11

Dear @demos,

We hope this message finds you well.

Could you kindly activate the patch displayed in the screenshot provided below:
https://prnt.sc/W2V1M96iqKbz

Once the patch is activated, we kindly request that you check the issue on your end. Unfortunately, we have not yet received the correct URL from you, which prevents us from verifying the issue ourselves.

We appreciate your assistance and look forward to your response.

Best regards,
Jack Richardson
The 8Theme Team

#430039 Copied
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