Vendor Page layout is not working properly

This topic has 9 replies, 3 voices, and was last updated 1 year, 8 months ago ago by Rose Tyler

  • Avatar: Azager
    Azager
    Participant
    July 15, 2022 at 06:49

    Please follow the url I added below to check out this issue.

    You can see the section to the right. It is squished when you view on a desktop.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 15, 2022 at 07:34

    Hello, @Azager,

    The image is poor quality that’s why it doesn’t fit in the section and causes the issue. As you can see in the image: https://postimg.cc/PpkN6hc4 when I remove the image width and height the section appears fine please try to use the high-resolution images in order to solve your issue.

    Regards 8Themes Team.

    Avatar: Azager
    Azager
    Participant
    July 15, 2022 at 07:37

    Thank you!
    I will implement this.

    Avatar: Azager
    Azager
    Participant
    July 15, 2022 at 11:02

    Hello, i am still experiencing the same issue. Please i need this fixed. I can’t have my customers seeing my vendor pages like this. And this issue occurs with every vendor store page. Please help!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 15, 2022 at 12:29

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Azager
    Azager
    Participant
    July 15, 2022 at 14:02

    Thanks
    Credentials Created!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 15, 2022 at 14:24

    Hello,

    I’ve disabled “Enable Store Sidebar From Theme” option in settings of Dokan plugin > Appearance.
    I will ask our dev team to check if this option can work fine with our theme. Meanwhile, please keep it disabled.

    Regards

    Avatar: Azager
    Azager
    Participant
    July 16, 2022 at 02:27

    Thanks!
    Are you able to keep me updated?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 16, 2022 at 10:30

    Ok. I will let you know once get an answer from our dev team.

    Regards

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The issue related to '‘Vendor Page layout is not working properly’' has been successfully resolved, and the topic is now closed for further responses

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