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Vendor Dashboard “Add Products and Edit Products pages Not displaying properly and error message

This topic has 4 replies, 2 voices, and was last updated 3 days, 23 hours ago ago by Jack Richardson

  • Avatar: pageantapp
    pageantapp
    Participant
    May 27, 2025 at 20:56

    Hello 8Theme support, the add products page is not working properly and displaying shortened page (see video for more details)

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    #445694 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 28, 2025 at 07:27

    Hello @pageantapp
    Please, check next reply -> https://www.8theme.com/topic/dokan-plugin-new-product-create-fatal-error-uncaught-error/#post-445462.
    Kind regards, Jack Richardson
    The 8theme’s team

    #445728 Copied
    Avatar: pageantapp
    pageantapp
    Participant
    May 28, 2025 at 19:37

    Hello Jack, Disabling the woocommerce brand seems to have worked. (see video https://somup.com/cThuFzMs9V
    ),I don’t use that anyway. So the problem is solved for now. I did reach back out to Dokan about the reply from you.

    #445810 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 1, 2025 at 11:53

    Hello @pageantapp,

    Thank you for your update.

    We’re glad to hear that disabling the WooCommerce Brand has resolved the issue for now.

    Thank you also for reaching out to Dokan regarding our previous response. Should you receive any further information from them or require additional assistance from our side, please don’t hesitate to let us know.

    Best Regards,
    8Theme’s Team

    #446104 Copied
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