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  uspdesigns

  Participant

  January 9, 2017 10:38 pm

  Hi

  The VC Element for Products by 8THEME, I want to display 4 products using their ID’s.

  But when I enter product ID’s, I click save and then update page, it doesn’t work and the ID’s get removed:

  Screenshot: http://screencast.com/t/m94b7Q00

  I have tried multiple ORDER options with this and none work?

  See here: http://screencast.com/t/ZqEiMoYbv

  Any ideas?

  #151302 copied to clipboard

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  8theme

  Support staff

  January 10, 2017 11:22 am

  Hello,

  Please, provide us a link to your website and your admin access so we could check it.

  Thank you

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  uspdesigns

  Participant

  January 13, 2017 10:26 pm

  I have provided login details in the private box below

  

  Content is visible for topic creator and
  support staff only.

  #151857 copied to clipboard

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  8theme

  Support staff

  January 16, 2017 8:28 am

  Hello,

  Sorry, but we can’t login with your username and password, could you please check this?

  Regards

  #151930 copied to clipboard

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  uspdesigns

  Participant

  January 19, 2017 2:49 pm

  Hello

  Apologies, try the below

  

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  support staff only.

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  8theme

  Support staff

  January 20, 2017 8:19 am

  Still can’t access.

  #152515 copied to clipboard

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  uspdesigns

  Participant

  January 20, 2017 10:19 am

  OK – Not sure why that was happening – I reset it. Try this one.

  

  Content is visible for topic creator and
  support staff only.

  #152541 copied to clipboard

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  8theme

  Support staff

  January 20, 2017 10:39 am

  Hello,

  It seems that all Visual Composer autocomplete fields don’t work at all. It is no our theme issue. Try to disable all third-party plugins, remove additional customizations and switch to default theme and check autocomplete field with “Post grid” element for example.

  Regards

  #152549 copied to clipboard

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  uspdesigns

  Participant

  January 20, 2017 10:47 am

  OK, I will try to find any conflicting plugin for that.

  Thanks

  #152553 copied to clipboard

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  uspdesigns

  Participant

  January 20, 2017 10:49 am

  Also, do you guys provide the latest version of visual composer as well to use with your theme?

  #152555 copied to clipboard

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  Olga Barlow

  Support staff

  January 20, 2017 8:51 pm

  Hello,

  You can always find all the latest versions of all the included plugins here https://www.8theme.com/download-plugins/ and update plugin manually if you are using the old version.

  Regards

  #152634 copied to clipboard

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