VC Products - by OPTBRAS - on WordPress WooCommerce support

6 replies3 participantsUpdated by Eva Kemp

  • Avatar: OPTBRAS
    OPTBRAS
    Participant

    Hello,

    Im getting an issue with VC again, but this time its the product module.

    within the product description we have placed this product module and it seemed that it was laying out the products in the menu order. But it was placing them randomly.

    We want them to be in order and it doesnt seem to matter in which way we or order we put them VC is not udating with the new information.

    Example: If we make it ‘Menu order’ and then put ‘Ascending’ save and update, refreshed and cleared cache etc nothing happens. Even if we then go back and change to ‘Descending’ save and update… still nothing happening.

    It just will not respond.

    Pictures below to also back up what im saying

    http://shop.optimumbrasses.co.uk/wp-content/uploads/2015/05/front.png

    Please, contact administrator
    for this information.
    #62441 Copied

    6 Answers

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please provide us with a page link where you added that element.

    Thank you.
    Regards,
    Eva Kemp.

    #62443 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    I have tested woocommerce products element on draft page and found that it works fine. Please provide us with the link to the page where issue persists.

    With best regards
    Brian Johnson

    #62444 Copied
    Avatar: OPTBRAS
    OPTBRAS
    Participant

    http://shop.optimumbrasses.co.uk/shop/trellis-pierced-plate-handle/trellis-pierced-plate-handle-a140/

    #62446 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    I have checked this page and still able to change order of products.

    With best regards
    Brian Johnson

    #62461 Copied
    Avatar: OPTBRAS
    OPTBRAS
    Participant

    But if i change them and then save/ update. it doesnt seem to change on the front page?!

    #62465 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    I tried to change order type to “Descending” and to “Ascending” and the result was different. So changing order type takes effect.
    Try to clear browser cache each time you check your site after making changes or check in another browser.

    Thank you.
    Regards,
    Eva Kemp.

    #62479 Copied

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