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VC Products - by OPTBRAS - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

OPTBRAS

Participant

May 7, 2015 at 15:15

Hello,

Im getting an issue with VC again, but this time its the product module.

within the product description we have placed this product module and it seemed that it was laying out the products in the menu order. But it was placing them randomly.

We want them to be in order and it doesnt seem to matter in which way we or order we put them VC is not udating with the new information.

Example: If we make it ‘Menu order’ and then put ‘Ascending’ save and update, refreshed and cleared cache etc nothing happens. Even if we then go back and change to ‘Descending’ save and update… still nothing happening.

It just will not respond.

Pictures below to also back up what im saying

http://shop.optimumbrasses.co.uk/wp-content/uploads/2015/05/front.png

Please, contact administrator
for this information.

#62441 Copied

6 Answers

Eva Kemp

Support staff

May 7, 2015 at 15:29

Hello,

Please provide us with a page link where you added that element.

Thank you.
Regards,
Eva Kemp.

#62443 Copied

Brian Johnson

Member

May 7, 2015 at 15:31

Hello

I have tested woocommerce products element on draft page and found that it works fine. Please provide us with the link to the page where issue persists.

With best regards
Brian Johnson

#62444 Copied

OPTBRAS

Participant

May 7, 2015 at 15:35

http://shop.optimumbrasses.co.uk/shop/trellis-pierced-plate-handle/trellis-pierced-plate-handle-a140/

#62446 Copied

Brian Johnson

Member

May 7, 2015 at 16:17

Hello

I have checked this page and still able to change order of products.

With best regards
Brian Johnson

#62461 Copied

OPTBRAS

Participant

May 7, 2015 at 16:28

But if i change them and then save/ update. it doesnt seem to change on the front page?!

#62465 Copied

Eva Kemp

Support staff

May 7, 2015 at 17:54

Hello,

I tried to change order type to “Descending” and to “Ascending” and the result was different. So changing order type takes effect.
Try to clear browser cache each time you check your site after making changes or check in another browser.

Thank you.
Regards,
Eva Kemp.

#62479 Copied
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