• 

  gregrusso

  Participant

  August 11, 2016 at 18:09

  I’m using the VC Banner tool on the homepage, but it’s not displaying properly. The image is missing, as is some of the text.

  Please, contact administrator
  for this information.

  #136421 Copied Theme version: 2.7.2
  6 Answers
  

  Robert Hall

  Participant

  August 12, 2016 at 07:27

  Hello,

  Please provide us with FTP credentials in Private Content.

  Regards,
  Robert Hall

  #136441 Copied
  

  gregrusso

  Participant

  August 12, 2016 at 17:35

  FTP included below.

  Please, contact administrator
  for this information.

  #136527 Copied
  

  Robert Hall

  Participant

  August 15, 2016 at 10:39

  Hello,

  The FTP credentials are incorrect. Please check them and provide us again.

  Regards,
  Robert Hall

  #136600 Copied
  

  gregrusso

  Participant

  August 16, 2016 at 17:32

  Apologies. I just reset it and they are working now.

  Please, contact administrator
  for this information.

  #136856 Copied
  

  gregrusso

  Participant

  August 16, 2016 at 18:45

  We have it working now. Thanks for your time.

  #136862 Copied
  

  Jack Richardson

  Support staff

  August 16, 2016 at 19:21

  Hello,

  We’re glad you’ve found a solution.

  Best regards,
  Jack Richardson.

  #136865 Copied
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