VC addons map not showing on website (contact us)

This topic has 14 replies, 4 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: Born Creatives
    Born Creatives
    Participant
    April 11, 2015 at 13:30

    please help as i need to place a full width map

    When installing the theme, for some reason the demo contact page did not install

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 12, 2015 at 09:22

    Hello,

    Your site isn’t loading, there is an error “Server not found”.
    Please check if your spelled your site name correctly.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Born Creatives
    Born Creatives
    Participant
    April 14, 2015 at 06:20
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 14, 2015 at 08:21

    Hello,

    Please provide us with link to the wp-admin panel in Private Content.

    Regards,
    Robert Hall.

    Avatar: Born Creatives
    Born Creatives
    Participant
    April 14, 2015 at 11:38

    There you go, please find the link in private content

    Please, contact administrator
    for this information.
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 14, 2015 at 12:54

    Hello

    I have added Google map element in the new row at the bottom of the page. Please check it.

    With best regards
    Brian Johnson

    Avatar: Eva
    Eva Kemp
    Support staff
    April 14, 2015 at 13:04

    Hello,

    I’ve installed demo content again and “Contact us” page is present now.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Born Creatives
    Born Creatives
    Participant
    April 14, 2015 at 13:06

    WHAT IN THE WORLD DID YOU JUST DO TO MY WEBSITE???????
    I NEED ALL THAT STUFF BACK

    PLUS THE CONTACT PAGE IS JUST GIBARISH

    PLEASE JUST UNDO WHAT EVER YOU JUST DID

    Avatar: Born Creatives
    Born Creatives
    Participant
    April 14, 2015 at 13:13

    ALL YOU NEEDED TO DO WAS CHECK WHY THE MAP DOES NOT APPEAR ON THE CONTACT PAGE I CREATED.

    THIS SITE IS LIVE AND YOU HAVE JUST REMOVED ALL THE WORK I HAVE DONE

    Avatar: Eva
    Eva Kemp
    Support staff
    April 14, 2015 at 13:28

    Hello,

    Home page is set back to the previous one.
    Also I’ve removed this code from Google Map element > Info Window tab:
    [vc_column width="1/1"][ultimate_google_map width="100%" height="400px" map_type="ROADMAP" lat="51.509429" lng="-0.127668" zoom="12" streetviewcontrol="true" maptypecontrol="true" pancontrol="true" zoomcontrol="true" zoomcontrolsize="LARGE" marker_icon="default" top_margin="none" map_override="full" scrollwheel="disable"]London Store 300 Princess Road London

    Please check your site and map now.

    Regards,
    Eva Kemp.

    Avatar: Born Creatives
    Born Creatives
    Participant
    April 14, 2015 at 13:41

    THANK YOU

    NOW IS THERE A WAY YOU CAN GET THE FULL WITH MAP TO SHOW ON THE WEBSITES CONTACT PAGE WITHOUT THAT HAPPENING AGAIN?

    Avatar: Eva
    Eva Kemp
    Support staff
    April 14, 2015 at 14:55

    Hello,

    I’ve selected Full Width in the settings of Google Map element of Visual Composer > Map Width Override.
    Please check Contact page and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Born Creatives
    Born Creatives
    Participant
    April 14, 2015 at 18:58

    I have cleared cache and even used different devices
    The maps were visible for a while but not anymore, please see http://www.johninnovations.co.za/contact/

    there is just empty white space where the map is supposed to be

    Avatar: Eva
    Eva Kemp
    Support staff
    April 14, 2015 at 19:29

    Hello,

    As I see the map is shown:
    http://storage3.static.itmages.com/i/15/0414/s_1429036060_4082085_a749ce338f.png

    Please check it once again.

    Thank you.
    Regards,
    Eva Kemp.

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