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Various problems with theaders and menus

This topic has 3 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Stratos Lightform

Stratos Lightform

Participant

November 10, 2023 at 11:32

Hello

We have the following problems and we could use your help:

1. The logo at the header is very small. Is there a way to increase it’s size? ( https://prnt.sc/m6cv34uEq77B )
2. The width of the Login Signin module is too small so it appears in a weird way. Is there a way to fix this ? ( https://prnt.sc/fRIMg7iNyfdm )
3. The login Popup cuts off the login form and elements. How can we fix this ? ( https://prnt.sc/GUUpHo-JLPoM )
4. At the homepages both Greek and English there is some sort of lazy loading for the product grids but they load very slowly ( https://prnt.sc/4_DZc1iz1MTq )
5. The Add to Cart functionality take around 6-8 seconds which is very slow. Any ideas why this is happening? We tried to deactivate all other plugins and the problem persists. We also tried the Storefront theme and worked really fast.
6. Some strings at the Login / Sign In module at the header menu cannot be translated with Loco Translate. Any suggestions ? ( https://prnt.sc/52D6qZX20Z6_ )
7. How can we change the footer widgets text color to white? Currently they are black on a black background and looks like they disappeared ( https://prnt.sc/vCi5HJcjjQVn – https://prnt.sc/D6Xz6jhCA4v1 )

To save you time we have tried disabling all plugins etc etc but the problems persist.

Thanks in advance

Stratos A.

Please, contact administrator
for this information.

#373292 Copied Theme version: 9.2.3 WooCommerce version: 8.2.2.

2 Answers

Rose Tyler

Support staff

November 10, 2023 at 15:15

Hello, Stratos Lightform,

Thank you for reaching out to us with your concerns. We understand that you are experiencing several issues with your website, and we are here to assist you in resolving them. Please find the solutions to your problems below:

1/ To increase the size of the logo in the header, you can usually adjust this within your theme’s customization settings – https://prnt.sc/WsquNSVcMIie

2/ You can simply fix it by editing settings via Theme Options > Header Builder – https://prnt.sc/3R6VR5PBWJ1f

3/ Fixed – https://prnt.sc/gZBWO0N_aqPO (Theme Options > Header Builder > Account).

4/ Edit page using elements > settings of the element > disable lazy loading here https://prnt.sc/emWj4LwFV-80 and here https://prnt.sc/73d5aGdLHv8B

5/ We’ve checked the adding to cart on your site and it is not slow. What browser do you use? Could you record a video of the problem?

6/ Loco translate > Plugins > XStore Core > edit translation > find and translate strings.

7/ Theme Options > Footer > Footer Styling > Text Color Scheme.

We trust that the information provided will be of significant assistance to you.

If you have new questions, please post them via new threads – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

#373367 Copied

Stratos Lightform

Participant

November 11, 2023 at 10:16

Thanks for your help. All problems seems to be resolved.

Kind Regards
Stratos A.

#373434 Copied
Tagged: fix woocommerce headers, resolve wordpress template problems, troubleshoot woocommerce templates, woocommerce menu problems, woocommerce menu solutions, wordpress header issues, wordpress woocommerce templates
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