Previous to the 5.0 X-Theme update, I had 4 post types – Audio, Gallery, Video and Standard Article.
However I noticed that the Audio and Video featured images aren’t being displayed, even after trying other featured images.
Please help, this is throwing off the visual balance of my site’s front page.Site URL: hidden Theme version: 5.0
Thanks for the notice.
Please provide us with FTP access also.
My website: https://www.ettesofficefurniture.com/ is unable to display buttons/icon boxes and other design elements that require a shortcode properly (e.g Blog carousel, product buttons, etc). This problem seems to be linked to the XStore Core Plugin, because when it is active I get an Error 500 and I’m unable to login to the WordPress dashboard of my website.
Therefore in order to display my website, unfortunately the dysfunctional XStore Core Plugin has been deactivated.
Any assistance/advice given would be highly appreciated.
Provide correct WP Dashboard and FTP access to your site to check and help you.
Please see private content area
We’ve updated the Core plugin on your site. Please check now.
Thank you a million times over, the issue has been resolved.
One question: how can we prevent this issue from occurring again?
If you update theme you need to update XStore plugin to the appropriate version. Always check the changelog before theme/plugin update https://xstore.8theme.com/update-history/
Don’t update only theme or only plugin if you found in the changelog that both updates were released.
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