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Variations Not Displaying Changes on Front End (for 1st product page visited)

This topic has 7 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Robert Hall

zone7hills

Participant

November 20, 2015 at 03:13

When I visit my website and navigate directly to one of the product pages via the product category drop-down menu (herbal incense), the product variation box shows up as expected and the list of all variations is present when I click the drop-down menu.

The drop-down menu is set to display “Choose an option”. When I choose one of the options, nothing happens – the price does not show and the add to cart button does not show.

Then, I navigate to another product page and do the same thing and all the variations work suddenly.

I, then, go back to the first product page I visited and the problem is fixed.

If I navigate to a product page via clicking on the whole product category first and then click on a product page, everything works just fine.

How do I fix this?

Thank you

Please, contact administrator
for this information.

#100466 Copied Theme version: WooPress 2.4 WooCommerce version: 2.4.10

6 Answers

Robert Hall

Support staff

November 20, 2015 at 09:09

Hello,

Please update theme to the latest version and check it.
Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Regards,
Robert Hall.

#100486 Copied

zone7hills

Participant

November 24, 2015 at 21:35

I have backed up my site and updated the theme, but the problem has not been resolved. I think it even got worse — now, the drop-down variation options on product pages completely never work (don’t show price changes) when navigating directly to any product page via the drop-down product category in the main menu. It only works if you first click on the product category itself and then navigate to a product page via that product category page.

Please, contact administrator
for this information.

#101181 Copied Theme version: 2.5 WooCommerce version: 2.4.10

zone7hills

Participant

November 24, 2015 at 21:38

I have attached the accurate login info in the private content here.

Please, contact administrator
for this information.

#101182 Copied

Robert Hall

Support staff

November 25, 2015 at 15:42

Hello,

I’ve added three products (FIRE, INFERNO and LIFTED) into menu list (Appearance->Menus) as products items, not as pages. Please check it.
See screenshot: http://prntscr.com/96sgzm

Regards,
Robert Hall.

#101309 Copied

zone7hills

Participant

November 25, 2015 at 17:27

Awesome, problem resolved.

Thank you very much for your help, Robert.

#101330 Copied

Robert Hall

Support staff

November 25, 2015 at 17:51

You’re welcome!

Regards,
Robert Hall.

#101334 Copied
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