Variations causes error on single product page

This topic has 6 replies, 2 voices, and was last updated 9 years ago ago by Robert Hall

  • Avatar: asiangemz
    asiangemz
    Participant
    March 13, 2015 at 13:53

    Hi,

    When i use the variation product option and publish the product, the description, review and additional information does not switch anymore. Here is the example:

    http://asiangemz.com/product/19272/

    It does work when i use the simple product option, now i am wondering what the error is. What I know from experience is that it could be a conflicting Javascript file, but I am not sure. If anyone has a solutions let me know please!

    example for a simple product:

    http://asiangemz.com/product/19272/

    greetings Ed

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 13, 2015 at 14:15

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: asiangemz
    asiangemz
    Participant
    March 13, 2015 at 14:25

    See Private content

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 13, 2015 at 14:30

    Hello,

    You’re using old plugins versions.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: asiangemz
    asiangemz
    Participant
    March 13, 2015 at 15:27

    Ah ke thank you very much for the quick help and reply!

    have a nice day!

    Ed

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 13, 2015 at 15:46

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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