Variations are showing as single product size wise

This topic has 4 replies, 2 voices, and was last updated 5 days, 2 hours ago ago by Jack Richardson

  • Avatar: Octatech
    Octatech
    Participant
    September 18, 2024 at 10:07

    Hello Team,
    Product variations are showing as a single product size wise.We want to show it as color wise and not size wise.Kindly check and help.
    I have attached screenshot
    Go to bodybuilding category. You will find product which are repeated as they are size variations.Size variations should not be visible as single product.We want only color variation as single product.

    Please, contact administrator
    for this information.
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    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 18, 2024 at 13:42

    Dear @Octatech,

    I hope this message finds you well. We have noticed an issue regarding the configuration of product attributes on your web-site that appears to be affecting the correct display of variable product separations.

    Firstly, it has come to our attention that there are duplicate attributes under the name “Size” which can be viewed here: https://prnt.sc/L6YykXFKS8le. While the separation of products by the “Color” attribute is functioning correctly as shown here: https://prnt.sc/f34l7irUgTEr and here: https://prnt.sc/41X-eL-6W2Rm, it appears that the products in question do not have the “Color” attribute assigned, as evidenced by this screenshot: https://prnt.sc/PfX4p4HwvijS. Consequently, each variation is currently displayed in the shop as seen here: https://prnt.sc/ANic7bBtHUQE. This behavior is consistent with the predefined settings coded into our theme.

    To address this issue, we suggest the following solutions:

    1. Assign the “Color” attribute to the affected products to ensure they are displayed correctly.
    2. Consider exploring additional plugins that might offer the functionality to separate products by different attributes under specific conditions.
    3. You are also welcome to submit a request on our Future Request Board at https://www.8theme.com/roadmap/ for further enhancements tailored to your needs.

    We appreciate your attention to this matter and are here to assist with any further questions or concerns you might have.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Octatech
    Octatech
    Participant
    October 9, 2024 at 08:30

    Hi Team,
    This method is an Alternative method but not the real solution.I would suggest to kindly update the theme accordingly so that both size and color variation are treated accordingly.
    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 9, 2024 at 10:36

    Dear @Octatech,

    We appreciate your interest in customizing the display of variation products. To initiate this process, we kindly ask you to submit a feature request on our roadmap page at https://www.8theme.com/roadmap/. We prioritize the implementation of new features based on the demand and feedback from our customer community.

    Should you require a more immediate solution and cannot wait for your request to gain popularity, we recommend exploring additional plugins that may meet your specific needs regarding product variations.

    Furthermore, for bespoke customization services, please submit a request via our customization panel at https://www.8theme.com/account/#etheme_customization_panel.

    We thank you for your understanding and adherence to our support guidelines.

    Best Regards,
    Jack Richardson
    The 8Theme Team

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