Variation swatches not changing image on the shop page

This topic has 4 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

  • Avatar: gerardo.rodriguez
    gerardo.rodriguez
    Participant
    October 27, 2020 at 04:46

    Hi,

    Variation images do not change when selecting different color/size variation swatches on the shop page. Oddly enough, it works on the staging site, which is an exact copy of the main site (same plugins/theme).

    Can you help me with this?

    Thanks in advance.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2020 at 07:53

    Hello,

    I do not see the problem – https://prnt.sc/v7n74x https://prnt.sc/v7n6z8 Clear cache and check one more time.

    Regards

    Avatar: gerardo.rodriguez
    gerardo.rodriguez
    Participant
    October 27, 2020 at 17:56

    Rose,

    The problem is on our production site. As you can see, staging site works fine, but I don’t know why it behaves differently, as it is an exact copy of the production site.

    Thanks again.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2020 at 11:26

    Hello,

    We have checked the production site https://gyazo.com/04607020bab822be2ffd7f83a75eae28 And it works.

    Regards

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