Variation picker dissapeared and replaced by a dropdown

This topic has 7 replies, 3 voices, and was last updated 1 week, 1 day ago ago by Tony Rodriguez

  • Avatar: nedim
    luzactual
    Participant
    February 26, 2026 at 18:56

    Hello. We have noticed that recently the variation picker (perhaps if I’m not using the right word) we are using all across our store, all they are gone. They have been replaced by dropdowns with the variation name on … and we want to find out why is that, and restore them. Perhaps it was due to an involuntary change on config or maybe an update. See in URL below an example, thanks.

    https://luzactual.com/tienda/bombillas/gu10-mr16/bombilla-led-gu10-4-3w-2700k-3000k-4000k-36o/

    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 27, 2026 at 08:49

    Hello @luzactual,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Kind regards,
    Jack Richardson
    The 8theme’s team

    Avatar: nedim
    luzactual
    Participant
    February 27, 2026 at 18:46

    Hi and thanks for your reply. Find user details in private area.

    Content is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 27, 2026 at 20:09

    Hello @luzactual,

    After reviewing the variations of the current product (as an example), we found the following attribute is set in product configuration: “Temperatura de color” (https://prnt.sc/wnxt8SZ0EnN0). Upon checking this attribute type in “WooCommerce → Attributes” (https://prnt.sc/Q3LiXG87W4CS), we noticed that this attribute was set to the “Select” type (https://prnt.sc/Bzl1115N5NJ8). We have now changed it to the “Image square” type (https://prnt.sc/AjsAUg_rjkYu), and the swatches are now displayed correctly on your product (https://prnt.sc/rN9yl8W_iM-y).

    We have also reviewed few other product attributes that were previously set as images and adjusted them to the correct type as described above.

    Please check the changes, and if you have any questions, you may also verify that the correct type is set for the product attributes as outlined.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: nedim
    luzactual
    Participant
    March 2, 2026 at 12:03

    Oh thanks! Perhaps this was involuntary set to “select” or due to an upgrade issue? … because we are OK with “image square” type and won’t change this. Ayway thanks and we’ll take a look for other possible attribute images missing. Best regards.

    Avatar: nedim
    luzactual
    Participant
    March 2, 2026 at 12:03

    Thanks for the support! My topic “Variation picker dissapeared and replaced by a dropdown” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 2, 2026 at 12:03

    Dear luzactual,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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