Variable products all appear as if they had stock available

This topic has 7 replies, 3 voices, and was last updated 1 weeks, 1 days ago ago by jfab

  • Avatar: jfab
    jfab
    Participant
    June 25, 2025 at 15:16

    Hi,

    After the update of the latest version, the variable products all appear as if they had stock available, even though they don’t have stock.

    screenshot

    Can you please check?

    Thanks

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    support staff only.
    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 25, 2025 at 15:24

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary FTP access?

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: jfab
    jfab
    Participant
    June 25, 2025 at 15:32

    Hi. Thanks for your fast reply.

    I use cPanel.

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    Avatar: jfab
    jfab
    Participant
    June 25, 2025 at 20:09

    Hi guys,

    I found out that there are more people with the same problem. Until you can solve it, can you send the lady previous version of the theme?

    Sorry but my client is desperate…

    Thank you very much.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 26, 2025 at 09:28

    Hello, jfab,

    Thank you for providing access. We have identified and resolved the issue. Kindly verify that everything is now functioning as expected.

    The changes were made in the following files:

    - wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/js/frontend.min.js  
    - wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/js/frontend.js  
    - wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/partials/class-st-woo-single-variable-product.php  

    Please note that this fix will also be included in the next theme update.

    Best regards,
    8Theme Team

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    support staff only.
    Avatar: jfab
    jfab
    Participant
    June 27, 2025 at 19:16

    Hi Andrew,

    Thank you very much. You’re super pro.

    Thank you.

    Best Regards,
    Fabiano

    Avatar: jfab
    jfab
    Participant
    June 27, 2025 at 19:16

    Thanks for the support! My topic “Variable products all appear as if they had stock available” has been successfully resolved.

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The issue related to '‘Variable products all appear as if they had stock available’' has been successfully resolved, and the topic is now closed for further responses

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