Variable product variation not working + quantity duplicated (XStore)

This topic has 2 replies, 2 voices, and was last updated 1 day, 12 hours ago ago by Jack Richardson

  • Avatar: zikrakexim
    zikrakexim
    Participant
    January 25, 2026 at 19:31

    Hi Team,

    I am facing a serious issue with XStore theme and WooCommerce.

    Problem:
    – Variable product size is not selectable
    – Quantity plus/minus buttons appear twice
    – Console error: add-to-cart-variation.js and etheme_et_notice
    – admin-ajax.php sometimes returns 500 error

    Important:
    – The issue does NOT appear when I switch to Twenty Twenty-Four theme
    – Issue only happens with XStore theme
    – Elementor, WooCommerce, and XStore are updated

    What I tried:
    – Disabled variation swatches, ajax add to cart, quantity buttons
    – Disabled extra plugins
    – Cleared cache and regenerated files
    – Changed PHP version to 8.0

    Please provide a fix or patch for XStore Single Product variation JS conflict.

    Thank you

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 26, 2026 at 08:20

    Hello @zikrakexim,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Additionally, please, attach in private content link to products that such issue occurs.

    Kind regards, Jack Richardson
    The 8theme’s team

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