Variable product options not showing after adding changes

This topic has 9 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: webpat
    webpat
    Participant
    June 12, 2023 at 17:45

    Hi,

    I wanted to have different price for different size of same product and used the Variable product thing with size attribute and variation but its not showing the options on the product page….

    can you tell me if some setting is Off by default to show the variable option or what else is the problem…

    This i sthe product https://ghadial.in/product/wooden-whispers-epoxy-serenity-wall-clock/

    8 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 13, 2023 at 06:25

    Hello @webpat,

    We have conducted an investigation into your website and have determined that the issue is caused by the fact that you have not created the Size product attribute under Products > Attributes. Furthermore, you have only assigned the size attribute to the product, which is the main reason for the issue.

    We have created a test variable product on your site and it is functioning correctly. We have recorded a video for you to watch and follow the steps shown in the video. The video link can be found in the private content area.

    Additionally, please refer to the Woocommerce official article here: https://woocommerce.com/document/managing-product-taxonomies/#product-attributes

    We hope this helps.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: webpat
    webpat
    Participant
    June 13, 2023 at 14:53

    I have done as in video but still its not there

    Avatar: webpat
    webpat
    Participant
    June 13, 2023 at 15:02

    Its not showing on product page but when added to cart ..its giving message that “Please choose product options by visiting Wooden Whispers: Epoxy Serenity Wall Clock.”

    see the page https://ghadial.in/product/wooden-whispers-epoxy-serenity-wall-clock/

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 14, 2023 at 06:37

    Hello, webpat,

    We have conducted a review of your website and have not identified any issues. The product appears to be functioning correctly. It is likely a caching issue on your end.

    We recommend that you clear your browser cache and check back.

    For further reference, please refer to the image provided at the following link. https://imgur.com/VzAQuvW

    Best regards,
    8Theme’s Team

    Avatar: webpat
    webpat
    Participant
    June 14, 2023 at 10:10

    Yes it was my browser problem……

    Also can you tell how to make for different colors….. like in Amazon if we select the different color all images in the product change to that color pics…..

    how to do it here?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 15, 2023 at 05:42

    Hello, webpat,

    In order to address your issue, please watch and follow the steps outlined in the video at the following link: https://www.youtube.com/watch?v=LgzC4iK-j6A.

    We hope this will help to resolve your issue.

    If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: webpat
    webpat
    Participant
    June 17, 2023 at 01:51

    No…I think you did not get what I want….let me explain it.

    I have just put a Pendulum wall clock on my store, see here https://ghadial.in/product/luxury-pendulum-wall-clock-for-living-room-decoration/

    There are 3 color option: Orange, Blue and Black

    By default it shows images of Orange clock and options to choose Blue/Black as color variation.
    When clicked on Blue a Blue color clocks shows, which is OK

    Bu I want that when Blue is clicked all images of Orange should be replaced by similar images of Blue

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 17, 2023 at 06:45

    Hello Webpat,

    Thank you for providing us with a detailed explanation of your issue. We understand that you are looking for a variation gallery, however, our theme and WooCommerce do not provide this functionality by default. We suggest that you try using a third-party plugin to achieve your desired results. Please refer to our theme documentation here: https://xstore.helpscoutdocs.com/article/97-support-of-the-woocommerce-additional-variation-images-plugin for instructions on how to use the plugin.

    Please note that when you use this plugin, the product gallery images will not work simultaneously.

    Best Regards,
    8Theme’s Team

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