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Variable Product not displaying image correct

This topic has 9 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: bcawsofme
    bcawsofme
    Participant
    January 22, 2015 at 23:19

    Hey,

    I am trying to setup a variable product on my website, but its not showing the product. The image of the product isn’t being shown where the product gets listed. It gets minimized.

    Can you let me know how to properly setup a variable product?

    Thanks,
    Robyn

    Please, contact administrator
    for this information.
    #36665 Copied
    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 23, 2015 at 08:35

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #36699 Copied
    Avatar: bcawsofme
    bcawsofme
    Participant
    January 23, 2015 at 21:16

    Here is the information required. Thanks.

    Please, contact administrator
    for this information.
    #36843 Copied
    Avatar: bcawsofme
    bcawsofme
    Participant
    February 4, 2015 at 04:08

    Hi,

    Has anyone got a chance to look at the issue? Thanks so much!

    Thanks,
    Robyn

    #39621 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 4, 2015 at 10:00

    Hello,

    Sorry for a delay.
    There is a new release of the theme. Please update it
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade) as well as Visual Composer plugin https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    #39664 Copied
    Avatar: bcawsofme
    bcawsofme
    Participant
    February 6, 2015 at 02:10

    Hey,

    Thanks for your response. I upgraded the theme and plugin. However, I am still running into the same issue. I am currently on version 1.6.1 of the theme.

    Can you please let me know what else to try?

    Thanks,
    Robyn

    #40054 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 6, 2015 at 09:51

    Hello,

    I’ve tried to upload image to variable product and it’s working now. Please check.

    Regards,
    Robert Hall.

    #40093 Copied
    Avatar: bcawsofme
    bcawsofme
    Participant
    February 10, 2015 at 01:39

    Hi Robert,

    It’s working!

    Thanks,
    Robyn

    #40751 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2015 at 09:10

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #40780 Copied

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The issue related to '‘Variable Product not displaying image correct’' has been successfully resolved, and the topic is now closed for further responses

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