Using different error page 404 - by 7GRAFIX

This topic has 4 replies, 2 voices, and was last updated 10 years, 11 months ago ago by Eva Kemp

  • Avatar: 7GRAFIX
    7GRAFIX
    Participant
    January 12, 2015 at 10:30

    I notice there are 2 ERROR 404 pages. “There is a standard one”, but after importing demo content there is also a new one.
    I’m editing the new 404 page from the demo, but your template is not using this one?? Every time it keeps showing the standard version.

    How can I change this to use my own 404 page from demo?

    Thanks!

    3 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 14:23

    Hello,

    Are you editing 404.php file in wp-content/themes/legenda directory?
    Please provide us with a link to your 404 page and the one you get on your site.
    Also give us access to wp-admin panel and FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: 7GRAFIX
    7GRAFIX
    Participant
    January 12, 2015 at 15:00

    Dear Eva,

    No I’m not editing 404.php

    I’m editing the 404 page after importing from your demo content -> https://www.8theme.com/demo/legenda/404-2/
    I just go to dashboard > pages > error 404 page (slug 404-2) and change the style according my business.
    No matter what I change, it always keeps showing another 404 page, not the one I’m editing.

    What’s the reason for putting a 404 page in the demo content if we can’t use it?

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2015 at 16:54

    Hello,

    Please provide us with wp-admin panel credentials and describe how you’re checking your 404 page: when searching a product via search form or when opening non existing page.

    Thank you.
    Regards,
    Eva Kemp.

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