Using built in translation but some pages not translated

This topic has 16 replies, 2 voices, and was last updated 3 weeks, 1 day ago ago by Andrew Mitchell

  • Avatar: Nene
    Nene
    Participant
    December 24, 2025 at 06:36

    Greetings team,

    I am using built in translation on xstore.
    I see that most of the page is translated, however there is some woocommerce pages that are not being translated.
    Eg the attached file – https://prnt.sc/MH1JQnmb6Hnm

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 24, 2025 at 11:36

    Hello, Nene,

    Hi, could you please confirm whether any changes have been made to the WooCommerce plugin? We are currently noticing multiple errors related to it on both the frontend and backend. You can find more details in the attached screenshots.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Nene
    Nene
    Participant
    December 24, 2025 at 12:01

    Hello @Andrew

    Many thanks for your prompt support

    I had not notices the issues yet.
    I have an opened ticket regarding Woocommerce checkout and @Samir is working on it. I believe he might be touching the configs
    Can you touchbase with him?

    Is there anything i can so to support at the moment?

    Here is the ongoing ticket that I suspect is being worked on:
    https://www.8theme.com/topic/display-only-the-shipping-locations-on-checkout/

    Avatar: Nene
    Nene
    Participant
    December 24, 2025 at 14:52

    Greetings,

    I was asked to downgrade the php version from version 8.3
    to 8.2

    Can you check if issues persists? and let me know in case you require anything else from my side please

    Avatar: Nene
    Nene
    Participant
    December 25, 2025 at 10:24

    Hello @Andrew

    Not sure of you can see the other ticket

    But I got the bellow message:

    1. We have identified the issues on your shop/product page. There are some syntax errors in the translation.

    Please follow the steps below to fix them using Loco Translate (recommended):

    Step 1: Open WooCommerce translations
    – Go to WP Admin → Loco Translate
    – Click Plugins
    – Select WooCommerce
    – Choose the active language (the one causing the error)

    Step 2: Find the incorrect string
    – In the search box, type: %
    – Carefully review all strings that contain a %
    – Look for strings such as:
    – 20 %
    – Save %
    – Up to % off

    Step 3: Correct the format
    Important rule: Every % must either be:
    – A valid specifier (%s, %d), or
    – Escaped as %%

    Examples:
    Incorrect: Save 20 %
    Correct: Save 20 %%

    Incorrect: % off
    Correct: %s off

    Make sure the translation matches the English original exactly.

    Step 4: Save and clear the cache
    – Click Save
    – Clear any caching plugin, server cache (if applicable), and CDN (e.g., Cloudflare)
    – Refresh the page and confirm that the error has been resolved.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 25, 2025 at 12:31

    Hello, Nene,

    Regarding the card page, the field labels on it are dynamic and cannot be translated using translation plugins. This needs to be done directly in the Elementor editor. We have added a video to show you how to do this.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Nene
    Nene
    Participant
    December 26, 2025 at 00:35

    Greetings @Andrew

    Thanks for the Video. This was very good. Got me Doing lots of translations and even configuratios that was pending. Keep it up

    I am also curious how I can adjust the attached translations
    https://prnt.sc/kh_c0e5nmfTN

    Avatar: Nene
    Nene
    Participant
    December 26, 2025 at 08:42

    Thanks for the Video

    Allow me to wish you marry

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 26, 2025 at 08:54

    Hello, Nene,

    Since the button texts have been modified by third-party plugins for switching select options on the shop page, we have added the following custom code to thexstore-child/functions.phpfile.

    add_filter( 'woocommerce_product_add_to_cart_text', function( $text, $product ) {
        if ( $product && $product->is_type( 'variable' ) ) {
            return str_replace( 'Select options', 'Selecione as opções', $text );
        }
        return $text;
    }, 10, 2 );

    Best regards,
    8Theme Team

    Avatar: Nene
    Nene
    Participant
    December 26, 2025 at 09:04

    Greetings

    I see it worked
    Thank you very much

    Would the same apply for the string “ Place Order” on the checkout page?

    Avatar: Nene
    Nene
    Participant
    December 26, 2025 at 16:15

    Greetings Team,

    I am Still not able to get from where i can translate this string “Place Order” – https://prnt.sc/NHnOGz0l5K_q

    Please support

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 29, 2025 at 09:15

    Hello, Nene,

    We have translated this text. Please review it.
    Best regards,
    The 8Theme Team

    Avatar: Nene
    Nene
    Participant
    December 30, 2025 at 11:13

    Greetings @Andrew

    Much appretiated for the support.
    Not too sure from where you translating so that i can help.

    There some other woocomerce strings as well as the bellow samples
    https://prnt.sc/bMyAQ7_e_DTf
    https://prnt.sc/NBZilDJHGH_Z
    https://prnt.sc/4zYbGaklZ52-

    Regards

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 30, 2025 at 16:18

    Hello,

    To resolve this issue, we have added the following code to

    wp-content/themes/xstore/functions.php

    add_action( 'init', function () {
        if ( wp_doing_ajax() ) {
            switch_to_locale( get_option( 'WPLANG' ) ?: 'pt_PT' );
        }
    }, 0 );

    You can find instructions on how to translate “Shopping Bag” in the attached videos.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Nene
    Nene
    Participant
    January 6, 2026 at 13:18

    Greetings Team,

    We really need to work on translation files for the woocommerce.
    There many places that are not translated as expected.
    attaching fre examples

    https://prnt.sc/hU7adw1BS-z2
    https://prnt.sc/H42sDzgd5B3z

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 6, 2026 at 16:05

    Hello, Nene,

    We have corrected these issues. Please check them.
    Best regards,
    The 8Theme Team

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