• 

  naturalbodz

  Participant

  December 16, 2019 2:26 pm

  Your username is: is not showing when it sends a new subscriber or customer their welcome email.

  I have tried to fix with a plugin, and it does the job but the default sends an email still without the username!

  So if it can be fixed I will just turn off the plugin.

  Thanks

  Steve

  Site URL: hidden

  Theme version: 4.2

  

  Content is visible for topic creator and
  support staff only.

  #226907 copied to clipboard

  Like
  

  Olga Barlow

  Support staff

  December 16, 2019 6:29 pm

  Hello,

  Try now.

  Regards

  #226935 copied to clipboard

  Like
  

  naturalbodz

  Participant

  December 20, 2019 3:50 am

  All working, thanks so much appreciate it.

  This is the difference between 8Theme and other sellers of themes on themeforest.
  You guys actually care about your customers, most of the others just keep asking for money for support for actual faults with their themes!

  Keep up the great work.

  #227196 copied to clipboard

  Like
  

  Rose Tyler

  Support staff

  December 20, 2019 9:05 am

  Hello,

  We are grateful to you for your kind words 🙂

  Regards

  #227217 copied to clipboard

  Like
Viewing 4 results
1 through 4 (of 4 total)