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User is able to search for product in “Draft” / “Pending Review” with direct URL

This topic has 6 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

Abhijeet Kumar

Participant

January 13, 2025 at 12:28

User is able to search for product in “Draft” / “Pending Review” with direct URL, Compare and Wishlist section. Though it is not being found using the SKU, name or any other terms:
1) user is able to launch the direct PDP and add to cart to place order
2) User is able to navigate to the PDP if the product is present in wish list section or Compare section

Steps to replicate:
1) Change the status for any product like HOMEPOD to “Draft” or “Pending Review”
2) Save and Update the product
3) On the site, try to search the product using key words like SKU, name etc.
4) Try to launch the direct PDP URL User is able to search for product in “Draft” / “Pending Review” with direct URL
http://refurbraja.com/product/homepod/
5) The URL should not show the product or even if the product is displayed, it should not be allowed to Add to Cart

User is able to navigate to PDP if the product was added to Compare and Wishlist section

Expected Result: The URL should not show the product or even if the product is displayed, it should not be allowed to Add to Cart

https://paste.pics/c823e7ffb98e27c695806a95207b59d11

Please, contact administrator
for this information.

#430382 Copied Theme version: 9.4.6

5 Answers

Luca Rossi

Support staff

January 14, 2025 at 10:45

Dear @Abhijeet Kumar,

We hope this message finds you well.

We would like to inform you that we were unable to reproduce the issue on our end. For your reference, please find the recorded video here: [Video Link](https://www.awesomescreenshot.com/video/35504556?key=484e622282e58966e2f777d3922628da).

Could you kindly check if this might be related to a cache issue?

Please let us know if you need further assistance.

Best regards,
The 8Theme Team

#430513 Copied

Abhijeet Kumar

Participant

January 14, 2025 at 11:47

Hi Team,

As mentioned on the ticket, user is able to navigate using the below ways:
1) Launching direct URL http://refurbraja.com/product/homepod/
2) Clicking on product from wish list and compare section

You have tried to just search the product and hence is working fine for you. Please try launching the mentioned URL (it is for the same product which you were trying to search)

Please contact administrator
for this information.

#430521 Copied

Luca Rossi

Support staff

January 14, 2025 at 12:15

Dear @Abhijeet Kumar,

We hope this message finds you well.

Please note that the draft/pending products are accessible if you are logged in using an administrator account. We kindly recommend checking it in private/incognito mode for confirmation.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Files is visible for topic creator and
support staff only.

#430533 Copied

Abhijeet Kumar

Participant

January 14, 2025 at 14:29

Closing the ticket as this is working with above mentioned way

Please contact administrator
for this information.

#430557 Copied

Andrew Mitchell

Support staff

January 14, 2025 at 14:29

Dear Abhijeet Kumar,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#430558 Copied
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The issue related to '‘User is able to search for product in “Draft” / “Pending Review” with direct URL’' has been successfully resolved, and the topic is now closed for further responses

User is able to search for product in “Draft” / “Pending Review” with direct URL

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