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URGENT – Xstore core plugin breaking store when activated

This topic has 2 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

WebbyMaster

Participant

January 23, 2021 at 10:50

Hi there Xstore support, I’ve created a staging environment and noticed that upon attempting to activate the core plugin the website just breaks.. can’t access neither front end or back-end unless I rename the plugin or delete it… Any insight to why this is happening would be high appreciated

Please, contact administrator
for this information.

#269806 Copied Theme version: 7.2.3 WooCommerce version: 5.6

1 Answer

Olga Barlow

Support staff

January 23, 2021 at 12:59

Hello,

If you check the error log you’ll see that fatal error appears in the Bloom plugin files https://prnt.sc/xhzck1
I deactivated Bloom plugin and XStore core works ok. So, contact Bloom plugin author to fix the issue.

Regards

#269827 Copied
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