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URGENT! Unable to load website using Chrome on Mac and Windows system

This topic has 6 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

jeanychiu

Participant

July 24, 2015 at 08:01

Hello,

This morning our client’s website cannot be loaded using Chrome on Mac and Windows. It is fine using iPad and on mobile phone.

Please let us know how we may fix this, preferably without updating to newest versions of possible.

Thanks!

Jean

#76822 Copied Theme version: 2.3 WooCommerce version: 2.2.4

5 Answers

Stan Russell

Participant

July 24, 2015 at 08:24

Hello,

we have opened your website in Chrome on Windows 7 and everything was displayed correct:

Does this problem still appear?

Regards,
Stan Russell.

#76830 Copied

jeanychiu

Participant

July 24, 2015 at 09:25

Yes it still does. The chrome we have is version 44.0.2403.89 m

#76839 Copied

Eva Kemp

Support staff

July 27, 2015 at 09:24

Hello,

We’ve checked your site on Mac in Chrome browser and haven’t seen any issues:
http://storage4.static.itmages.com/i/15/0727/h_1437985426_7311853_780d7f6400.png
Please show a screenshot of the problem. Also try to check the site with different Internet provider.

Regards,
Eva Kemp.

#77136 Copied

jeanychiu

Participant

July 27, 2015 at 09:39

Hi Eva,

Thank you for looking into this issue. We don’t see this problem anymore on either PC or MAC. Thank you very much for your assistance.

Jean

#77141 Copied

Jack Richardson

Support staff

July 27, 2015 at 11:25

Hello,

We’re glad the problem has been resolved.
You’re welcome.

Best regards,
Jack Richardson.

#77177 Copied
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URGENT! Unable to load website using Chrome on Mac and Windows system

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