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  jeanychiu

  Participant

  July 24, 2015 at 08:01

  Hello,

  This morning our client’s website cannot be loaded using Chrome on Mac and Windows. It is fine using iPad and on mobile phone.

  Please let us know how we may fix this, preferably without updating to newest versions of possible.

  Thanks!

  Jean

  #76822 Copied Theme version: 2.3 WooCommerce version: 2.2.4

  5 Answers

  

  Stan Russell

  Participant

  July 24, 2015 at 08:24

  Hello,

  we have opened your website in Chrome on Windows 7 and everything was displayed correct:
  

  Does this problem still appear?

  Regards,
  Stan Russell.

  #76830 Copied
  

  jeanychiu

  Participant

  July 24, 2015 at 09:25

  Yes it still does. The chrome we have is version 44.0.2403.89 m

  #76839 Copied
  

  Eva Kemp

  Participant

  July 27, 2015 at 09:24

  Hello,

  We’ve checked your site on Mac in Chrome browser and haven’t seen any issues:
  http://storage4.static.itmages.com/i/15/0727/h_1437985426_7311853_780d7f6400.png
  Please show a screenshot of the problem. Also try to check the site with different Internet provider.

  Regards,
  Eva Kemp.

  #77136 Copied
  

  jeanychiu

  Participant

  July 27, 2015 at 09:39

  Hi Eva,

  Thank you for looking into this issue. We don’t see this problem anymore on either PC or MAC. Thank you very much for your assistance.

  Jean

  #77141 Copied
  

  Jack Richardson

  Support staff

  July 27, 2015 at 11:25

  Hello,

  We’re glad the problem has been resolved.
  You’re welcome.

  Best regards,
  Jack Richardson.

  #77177 Copied